Calem Blogs

Blogs of CalemEAM

Multi-Language Labels

​Multi-language labels allow Calem to show text labels in several languages in forms, reports and exports. For instance, "WO #" and "BT #" are English and French labels for work order number labels, Calem could display the label for work order label as "WO #/BT #".  Here is a use case of dual-language labels: A customer has a jo...
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  3117 Hits
3117 Hits

Priority and Category in Service Request Entry

This support case addresses the following use case: ​When reporting an issue as a service request in Calem, they should select a priority and category specifically. Dropdown fields are prefilled with the first value in the dropdown list or a pre-configured value by administrators. Calem is modified to require a user to select a dropd...
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  2687 Hits
2687 Hits

Workflow Events Enhancements for Work Orders

​The following use cases have been addressed: ​Turn off notifications for preventive maintenance work orders while allowing the same notifications for non-PM work orders. Do not send notifications when work orders are closed. Do not notify technical staff and clients when a work order is created or approved. The notifications should only be se...
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  2912 Hits
2912 Hits

Calem Enterprise Customization

Customers can tailor Calem Enterprise by built-in tools without worrying about upgrading their solutions. The customization through the built-in tools is preserved when upgrading to new releases.  Here are the areas of customization through the built-in tools: ​User Interface (UI) Customization - change forms and reports ba...
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  3372 Hits
3372 Hits

Multi-Site Solution

​The multi-site solution in Calem Enterprise has been successfully implemented by customers to manage both internal operations and customer services. Internal Operations In this use case a company uses Calem Enterprise to manage its own operations in multiple sites. A site is a physical presence of the company such as a regional offi...
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  2607 Hits
2607 Hits

Disallowed List for Assignment

For technical staff who are EAM crew (i.e., who can be assigned to work orders) and not allowed to be sent to a site in normal cases, the Site Disallowed can be used to implement the use case. This feature affects the work order assignment. Here are the workflow procedures for this feature. Define users who should not be sent to a site or a company...
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  2428 Hits
2428 Hits

Pin a Form Tab

Up to 6 forms are displayed in the Calem desktop by default. When a new form is opened, the forms will be shifted left and the left-most form will be removed when the open forms reach the allowed maximum of 6. The new form is added to the right. To keep a form from being removed, you may pin a form to the desktop: u p to 4 forms can be pi...
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  2463 Hits
2463 Hits

PM Completed from Work Order Screen

​A convenience feature is available in Calem Release R9.0h for one to view completed PM work orders without leaving the work order screen. Here is the steps to use this feature: ​Use a proper list view to find work orders of interest. For instance, a technician may use "My WO" list to find own assignment to be worked on. A supervisor may ...
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  2526 Hits
2526 Hits

Preventive Maintenance (PM) Custom Fields

A preventive maintenance (PM) object is a preventive job to be performed regularly by schedules. A feature has been added in Calem Release R9.0h to copy custom fields of PMs to work orders when the PMs are turned into work orders. There are sample use cases for this feature: ​A monthly PM requires a particular certificate a...
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  3030 Hits
3030 Hits

Group Design - Modules Access Setup

​Group Design is achieved by the following steps. The Calem desktop UI is improved to indicate group design mode  thanks to customer feedbacks. Use "Group Design" to configure modules available for a group, and functions available for modules. ​Click "Admin" module from tthe left module bar to go to Admin module The group list is displayed Hav...
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  2853 Hits
2853 Hits

Project Inventory

Project inventory allows one to manage inventory items by projects.  Project stocks can be transacted like non-project stock items.  Project Designation of Stock Items You can manage project designation in the following ways: Set project designation when receiving items. Set project designation when performing physical counting. Set or un...
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  2910 Hits
2910 Hits

Drag and Drop for Internet Explorer (IE)

Calem Enterprise works with Chrome, Microsoft Edge, Safari, Firefox, and IE. Chrome and Edge have better performance than IE. When using IE 9, 10 and 11 with Calem Enterprise, Compatibility View Settings must be set for drag-and-drop to work. For instance, in the Favorite module, you may drag and drop a menu item to the fav...
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  2949 Hits
2949 Hits

How to Customize Calem Mobile Apps

Calem Touch is the mobile interface for phones, tablets and desktops. The mobile forms in Calem Touch can be customized just like Ajax web forms.  In this tutorial we will show you how to customize mobile forms through Calem Designers.  Create a "Customer note" field in work order and publish to mobile. Add "Change asset/location" menu to...
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  3090 Hits
3090 Hits

Preventive Maintenance in R9.0e

You can manage preventive maintenance in Calem by phones/tablets in R9.0e. Preventive Maintenance (PM) is recurring maintenance activities based on time or condition. For example, a maintenance activity is carried out every 3 months, or every 2000 miles. The tutorial below walks through the creation of time-based ...
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  2864 Hits
2864 Hits

Work Order Step in R9.0d

Work order steps are instructions and requirements to be done for a work order. Additional attributes have been added to work order steps in Calem Enterprise Release 9.0d: Condition of the components of the step Maintenanced needed Corrective action taken Comments for the step. Or you may continue adding comments at work order level. If your organi...
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  2553 Hits
2553 Hits

Favorite Menu Module in R9.0d

Favorite module makes it simple to launch forms. Menu history is recorded in the history list. You can drag a menu from history list and drop it in the favorite menu list. When you log in, the favorite menu will display both the favorite and history menu list. So you can simply click a menu to launch a form.
  2455 Hits
2455 Hits