Clay's Blog

These are the official blogs about CalemEAM.
Clay Li

How to implement Configuration Item (CI) in Calem

​ A Configuration Item (CI) is an entity in a configuration management (see wiki definition ). It includes configuration parameters and assets or resources. A typical CI in Calem can be implemented by a configuration element (CE) as a location and its physical component as an asset. For example, a server CI includes a server location CE (...
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Clay Li

When to Use Parent/Child Work Orders

​Parent/child work orders are available in Calem. They can be utilized to support various maintenance workflows. For instance, a PM round may be generated into one PM parent work order with each PM round stop as a child PM work order.  Calem Enterprise supports two workflows in managing parent/child work orders. Case 1 : Parent ...
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Clay Li

When to Use PM Inspection and PM Rounds

​Questions are often asked by customers when implementing PMs for assets and locations: Calem defines a PM as a scheduled  preventive maintenance plan for an asset or location.  Is it possible to define a PM for many assets?  Is it possible to define a PM for many locations? Calem does provide ways to handle many assets and...
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Clay Li

How to Unblock User in Calem

​A user account is blocked when a user failed to login for 4 times in a row. There are two options to unblock a user.  1. Unblock by Another User An admin user, or a user with edit access to user list form unblock a user. Go to the user list (Organization | ACL Profiles | User list) ​Find the user blocked, edit the use...
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Clay Li

How to Track Asset Off-Site Repair

​Off-site repair process is provided to track assets and their repair costs. The process is described in the diagram below. ​ Requisition and purchase orders in Calem are used to manage the approval process for off-site repair.  Inventory transactions are used to track assets in the repair process.   Step 1. Creat...
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Clay Li

When to Use Teams in Calem

​Maintenance resources are managed as users and teams in Calem. A resource can perform the following functions: Performing work orders ​Accepting work orders Getting notifications for work orders and other events. Teams may not be necessary for organizations with small number of resources. The resources can be managed as individual users....
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Clay Li

How to Streamline Work Order Processes in Calem by SLA

Work orders are used to manage all the maintenance work including corrective and preventive maintenance activities. Work order status graph is used to describe work order processes. This blog discusses the methods introduced in Calem Enterprise release R11c to streamline the work order processes. The methods monitor work order status...
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Clay Li

Add Asset Photo by Drag and Drop

In Calem Enterprise R11c available in June 2018, a menu has been added in the asset form to simplify adding an asset photo. The steps are: Click "Attach Photo" menu in asset form. Drag and drop a photo to the file upload form Close the file upload form The photo uploaded will be used as the asset's photo. In addition to the simple operation above t...
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Clay Li

How to Increase Productivity with Home Form

Home form is introduced in Calem Enterprise R11b. It is the default form in Favorite module. Home form is shown when Favorite module is the first module in your module bar (the left vertical menu bar). In this blog I will show you how to increase your users' productivity with the Home form. Let's start with the purposes of the&n...
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Clay Li

Calem Integration Part I: Email & Misc Integration

Calem Enterprise comes with integration capabilities including: Email & Misc Integration: service request submission, service request and work order interaction via emails. Additional integration includes data export/import, and active directory. Application Programming Interface (API): the APIs to read, update and delete records in Calem. It i...
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Clay Li

Work Order Required Fields by Status/Category

This feature allows one to set up required fields in work orders by Status and Category. Calem will check work orders and block status transition if required fields are not filled.  Some sample business cases to apply the feature: ​ When a work order is released to technicians the work order must be assigned. When a work order is completed sol...
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Clay Li

How to Set up Work Order Layouts by Category

There are business cases that organizations use different work order completion and print layouts for work orders of different categories. For instance, PM and non-PM work orders may have different sets of fields required. Calem provides two options: The first option is work order completion screens for PM and non-PM work orders. This option allows...
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Clay Li

Approval Routing for Auto-Generated REQs

Requisition approval routing has been defined based on requesters (see this blog ). This method works well for user initiated requisitions. For requisitions generated by Calem based on min/max stock level configurations the requesters are not end users. There are ways in Calem to configure requesters based on inventory items. This is the ...
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Clay Li

Radio Buttons for Dropdown List

​Dropdown list defines a set of values for a field. It is used extensively in Calem Enterprise. By default a dropdown list is shown as a dropdown field. For example, work order category is shown as a dropdown list. There are cases customers like to see radio buttons for a dropdown list seeded in Calem or created by customers. This can be achie...
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Clay Li

Asset Depreciation

Asset depreciation has been reworked in Calem Enterprise R11. It supports three depreciation methods and annual reporting. Here are the key fields to configure in an asset for depreciation reporting. An asset can be excluded from depreciation by setting its flag: "No Depreciation" Original and end values define the starting and ending values b...
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Clay Li

Asset KPIs by Categorization

New asset Key Performance Indicators (KPI) have been added in Calem Enterprise R11. They are calculated for a date range and grouped by asset categorization. These KPIs are: ​ Assets ​ ​ ​A.Technical Availability (TU) = ((AH-NAH)/(AH))*100% ​ ​ ​B.  Reliability (Ry) = (OH/(OH+EMH))*100% ​ ​C.  Mean Time Between Failures (MTBF) = OH/count ...
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Clay Li

Purchase Process Automation

Purchase process automation includes the following steps: ​A. Use Min/Max to control inventory stock levels. B. Create requisitions when inventory stock falls below the minimum stock quantities. C. Route requisitions to supervisors for approval D. Create a PO when a requisition is approved E. Email a PO print in PDF fo...
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Clay Li

Calem Integration Part III: Custom Triggers

Calem Enterprise comes with integration capabilities including: Email Integration: service request submission, service request and work order interaction via emails. Application Programming Interface (API): the APIs to read, update and delete records in Calem. It is ideal for third party applications to integrate with Calem via APIs. Custom Tr...
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Clay Li

Vendor Performance Report

​ Vendor performance reports show how effective vendors are delivering goods. The actual delivery time can be compared against the lead time provided. The lead time is the number of days that vendors need to deliver goods. The lead time can be defined at various levels to best reflect vendor capabilities. Calem calculates the vendor performanc...
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Clay Li

Work Order Acceptance Signature

Work order acceptance is a step in Calem Enterprise for customers to accept a completed work order. There are two ways to accept a work order: ​The work order accepter logs into Calem via Ajax web client and accept a completed work order.  A technician completed a work order at a customer site, and get a signature from customer to accept the w...
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