Department KPIs for Work Orders

Calem Enterprise provides detailed KPIs for departments. Department codes can be a functional segmentation of assets. For instance, a plant can have department codes defined based on manufacturing functions. These department codes can then be used to produce KPIs for insights into operations of a functional area. 

The departmental KPI is "WO Monthly KPI for a Dept" in the dashboard of Calem Enterprise.

The first step is to set up "Category" code at assets. The category codes are used in KPI calculation.

• Create "Asset Category" codes. The menu path is "Asset module | Codes | Categories"
• Set assets with category codes

The options for the KPI are:

• ​Pick a department to calculate KPI. The menu button is "Set Dept".
  
• Set number of days of work orders that are open for calculation. The menu button is "Set Days".
• Select a year to calculate. The menu button is "Set Month".

The department monthly KPI is calculated for a given department code, number of days open and year:

• ​WOs open by priority P1, P2, P3, etc.
• WOs completed
• Total WOs for priority P1, P2, P3, etc.
• Average time worked (minutes) for priority P1, P2, P3, etc.
• Open WO for 10+ days
• Total WOs for each asset category
• Total WOs created by requesters
• Total WOs by "Assigned To" at work order records

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