Clay's Blog

These are the official blogs about CalemEAM.
Clay Li
Oct
21

Feature Tip: Reporting Time in Service Requests


Actual start and finish time can be filled out in SR in the coming release of R2026g. When completing a service request a user may fill out the actual start and end time (screenshot below).  Additionally, a technician may report hours spent in an SR from the "Labor" tab:            Additional Resources WO/SR ...
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Clay Li
Oct
17

Feature Tip: Work Permit Enhancements


Enhancements to work permits are available in the coming release of R2026g in October 2026. For example, a confined space permit (screenshot below) involves LOTO, food safety, atmospheric monitoring (Gas Test) and entrant control. A general safe permit (screenshot below), including hazards and PPE requirements, goes with th...
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Clay Li
Sep
16

Calem AI - Part 5: WO Assistant - Ask AI


WO Assistant (Ask AI) is available in the coming release of R2026f in September 2026. The feature enables a user to troubleshoot a WO by asking "How was the WO resolved?" (screenshot below). A user may also ask for instructions to perform a PM step. 1. Quick Questions Frequently asked questions may be defined so users can ask qu...
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Clay Li
Aug
28

Calem AI - Part 4: Duplicate Work Order Detection


A new AI-assisted feature to detect duplicate work orders is available in the coming R2026f release (September 2026). It uses AI language models to compare subjects and problem descriptions of work orders to determine potential duplicates. AI language models can look beyond individual words and evaluate the meaning and context of the work orde...
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Clay Li
Aug
07

Enhancing Incident Print: Dynamic Layouts & Attachments


Enhancements are made in incident print in the coming release of R2026e. They include dynamic layouts and images/PDFs inlined (screenshot below). An incident print includes fields based on incident classes. For instance, weather info is included for environmental incidents.PDF docs of an incident are included in its print.Images and ...
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Clay Li
Aug
05

Steps to Remove Work Permits in Calem


A permit deletion process is added in the coming release of R2026e. There are cases that a permit added turns out to be incorrect later. Here are the steps to delete a permit: A new status "Voided" is added to make a permit voided. Only users with level 1 or level 2 permission for a permit can change its permit status to "Voided...
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Clay Li
Aug
02

Merging Duplicate Users in Calem


A process to merge duplicate users is available in the coming release of R2026e. It allows admin users to merge duplicate users into valid users.  Menu: Admin | Open | Server Processes | Merge Duplicate userSelect a duplicate user and the user to be merged intoClick "Save" to complete the merging process.The status of duplicate user is se...
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Clay Li
Aug
01

Introducing Item Sets in Calem


Item sets will be available in the coming R2026e release. An item set consists of item codes and other item sets. Items can be tracked and analyzed easily by item sets in KPIs and list views. Menu: Dashboard | Open | Item Set (screenshot below). Use this menu to manage item sets.Dashboard | Purchase KPI - use item sets to analyze prices a...
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Clay Li
Jul
20

Project Tip: Filtering Projects for Last Modified


Project filtering by "Last modified" is available in the coming release of project and report.  It is the "Dates" menu in project list and report (Project | Report | Project List).Select a date range, or populate a custom range, click "Save" to apply filtering.To remove date range filtering, click "Search Clear".Additional filtering (such...
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Clay Li
Jul
14

Calem AI - Part 3: Part Search by Pictures


Part search by picture is enabled by powerful AI computer vision models such as DINOv2 by Meta AI. Here are the steps to perform a part search by picture in Calem. Menu path: Inventory | Open | Item by PictureA user takes a photo of a part and uses it in part search (screenshot below). The input photo is compared against all the...
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Clay Li
Jun
17

Introducing Data Change Logs


A new form of data change logs is available in the coming release of R2026d (June 2026). One can review data changes by time and fields. For instance, the screenshot below shows changes of minimum and maximum stock levels in inventory for the past 12 months. Menu path: Admin | Report | Data Change Log.The form include changes lo...
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Clay Li
Jun
15

When to Use the "Create Closed WO" Menu Option


A new menu "Create Closed WO" is available in the coming release of R2026d (June 2026). The menu may be used to create work orders that have been completed and reviewed. There is no need to review these work orders. Calem will close them in a few days. Menu path: Work Order | Create WO | Create Closed WOA work order is created in complete...
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Clay Li
Jun
11

Transform Calem Data into Dashboards with Power BI


A Power BI dashboard is available for OEE (Overall Equipment Effectiveness) and MTBF (Meantime Between Failure) in the coming release of R2026d (June 2026).  Power BI is Microsoft's business intelligence (BI) and analytics platform. The dashboard can be deployed in Power BI service and surfaced inside Calem.The screenshot below shows...
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Clay Li
May
25

Upgrade to PHP 8.3 for Calem Enterprise


The support of PHP 8.3 is available in the coming release R2026d. Customers of on-premise implementation can download the release when it is available (June 2026). The release archive will have "php83" in it such as "CalemEnterprise_2026_ioncube.php83.tar.gz" here (customer account is required). The migration path presented in this b...
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Clay Li
May
10

Calem Integration 4b: Integrating Work Orders with ArcGIS


A plugin is available to integrate work orders into Esri ArcGIS for analysis and reporting in R2026c release (May 2026). The metadata and GIS data of work orders are added to ArcGIS via API. For instance, the map below shows red dots and a segment in purple for maintenance work performed in a roadway. 1. Feature L...
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Clay Li
May
08

Introducing Linear Asset Dynamic Segmentation with Maps


Dynamic segmentation of linear assets is available in release R2026c (May 2026). A user may visually select a segment of a roadway from a map based on the geospatial framework in Calem (see this blog for more info). The steps below demonstrate the creation of a service request (SR) for a segment for a roadway. Launch an SR reporting at menu:&n...
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Clay Li
May
05

New in Calem: Vehicle Asset Management


Vehicle assets will be available in the R2026c release (May 2026). This update enables the integration of vehicles into standard work order workflows. A vehicle asset may be scheduled for a work order. Add a vehicle schedule at "Planning" tab: More | Schedule Asset/Vehicle (screenshot below).A message window is shown if there is...
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Clay Li
May
01

Bringing a Geospatial Framework to Linear Assets


A geospatial framework is introduced for linear asset management in the coming release of R2026c (May 2026).  Linear assets are of significant length like roadways and pipelines. For instance, a user reports a problem by dropping a pin in a map and pinpointing the location of issue visually in a highway. The coord...
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Clay Li
Apr
02

New Feature: Enhanced Work Order PDF Generation


An enhancement to WO PDF generation will be available in the coming release of Calem R2026b (April 2026). PDF attachments to a work order will be included in a generated work order PDF doc while preserving their document sizes and drawing precision. Here is a summary of the options for WO PDF generation in Calem: ...
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Clay Li
Mar
30

Inventory Tip: Physical Count for Serialized Parts


Serialized parts are tracked individually in inventory by serial numbers. Physical count transactions may be used to add serialized parts in inventory. A transaction can be done individually (Inventory | Transactions | Physical Count). Alternatively, the transactions can be done in batch by excel file upload (Inventory | Tr...
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