Clay's Blog

​Calem has an elastic architecture for flexible text customization including: Provide a new language pack to add a new language support. Customize texts in Calem for fields, dropdowns, and screens. The following table shows the process of calculating a text in Calem for French language. The process is used whenever a field, a dropdown, or...

Group tree has been added in R02e (October 2020). A group represents a role, a group of users, or a persona in Calem. You should use the group tree if there are many roles in your organization. The group tree shows the group hierarchy for you to visualize the the group structure. Menu path: Admin | Group Tree Right-click on a group&n...

List views for Calem Touch can be customized. The steps include the list view customization in the web and configuration changes.  Step 1. List View Menu Customization The first step is to customize the list view from Calem web interface. It is the same as customizing the list views for web. Teh difference is the selection of groups for t...

​This blog discusses the steps to add a new status and a dropdown menu for the new status in change management. The concept can be applied to other objects such as work orders. Let's use the following use case for demo: When a change is created, its status is new. We need an option to set the status of the change to On-Hold in case a change ha...

Asset nodes in Calem asset tree is shown as Asset number and its note field as shown in the screenshot below. This blog discusses the customization of the asset node in the asset tree. 1. Fields of Asset Node The first step is to make sure that the fields used in asset node are included in the following configuration. For instance, one needs to use...

The Deployment Tool for Multi-Services is available in the release R20b in April 2020. It simplifies the service management for organizations with many Calem cloud services. 1. Business Case An organization uses Calem Cloud Services for their external and internal customers. It is tedious and time consuming to set up the groups/...

​Class (previously Categorization) allows one to group objects in Calem based on their category hierarchy. It also provides features including attributes and view customization. This blog discusses the view customization based on class. Asset object is used here as an example. The concept is applicable to other objects such as location. 1...