Clay's Blog

Time zones are used in Calem for both client display and server processes. For instance, local time zones may be used in datetime field display in work order timeline view. 1. Local Time Zones When a user logs into Calem the local time zone of the user is used in datetime display unless site-based time zone is configured (discussed later)...

Daily and monthly key performance indicators (KPIs) of work orders are created in real time in Calem. They are available from dashboard or analysis module: Menu path: Dashboard | WO SLA (created and completed); WO PM/EMS (preventive vs emergency); WO Misc (created by sources).Menu path: Analysis module | WO Analysis Analysis module | WO A...