The steps below can be done from Admin module of the web client.
Debug log in Calem server helps troubleshooting. For customers with on-site deployment of Calem Enterprise, the debug log can be enabled in the server. The first step is to edit Calem_Home/etc/log4php.properties where Calem_Home is the directory where Calem Enterprise is installed. The default log level is "info".
; ; Debug level for test use ; log4php.rootLogger=debug, F1 ; ; info level for test or production use (less logs than debug) ; log4php.rootLogger=info, F1 ; ; warn level for production use (less logs than info) ; log4php.rootLogger=warn, F1 ; log4php.rootLogger=info, F1 log4php.appender.F1=LoggerAppenderRollingFile log4php.appender.F1.MaxFileSize=25MB log4php.appender.F1.MaxBackupIndex=4
Modify Line 12 to "debug" as shown below. Save the change. The log file in Calem_Home/logs/calem.log will be of debug level. Remember to change the log level back to "info" when you are done with generating debug logs.
; ; Debug level for test use ; log4php.rootLogger=debug, F1 ; ; info level for test or production use (less logs than debug) ; log4php.rootLogger=info, F1 ; ; warn level for production use (less logs than info) ; log4php.rootLogger=warn, F1 ; log4php.rootLogger=debug, F1 log4php.appender.F1=LoggerAppenderRollingFile log4php.appender.F1.MaxFileSize=25MB log4php.appender.F1.MaxBackupIndex=4
Additional resources
By accepting you will be accessing a service provided by a third-party external to https://calemeam.com/