How to Report Comments in Work Orders

​A new report has been added to report comments added in work orders in Calem release R20f. Previously, work order comments can be listed and searched from menu path: Work Order | Open | WO Comments.

The new report can be accessed from menu path: Work Order | Report | WO Comments

• A date range can be specified to report work orders by their request time
• A checkbox is added to include work orders without comments so one can use this list to show all work orders requested in a date range. 

The report shows the total work order count in the date range as well as the count of comments. 

Additional Resources

• How to Streamline Work Order Processes by SLA
• How to Track Outbound Emails in Calem
• Work Order Life-Cycle Diagrams
• Work Order Status Access Control
• Work Order Step Enforcement by Status
• Work Order Required Fields by Status
• Work Order Open Alert
• User Guide and Admin Guide (customer account required)
• Calem Enterprise Training Site
  
• Calem Enterprise Blogs
  
• Calem Enterprise demo