Clay's Blog

Workflow emails are available in Calem. Outbound emails are placed in a email queue. The email queue is sent out by a server process running in the background as a repeat cron job. This blog present an option to manually trigger email processing. This option might be useful for Calem Admins. For instance, you are not ready to turn on outb...

​Calem can be enabled to create a service request from an incoming email of authorized domains. A user is created when the incoming email does not exist in Calem. A monitor user can be configured to get notified when a new user is created in this case. Menu path: Organization | ACL Profiles | Monitor UserHave the flag "SR New User" checked to ...

Calem workflow email notifications can be altered in mobile devices including 1) By an email clients on your device - an email client can be configured to raise an alert when a new email arrives;  or 2) As a text messages or SMS (short message service of about 160 characters). Text message notification is implemented as mob...

​Requisition overdue addresses the following use case: Requisitions have been approved or pre-approved.These requisitions have not been received in certain days (configurable) from their request time.Email notification and report are available for requisitions overdue. 1. Requisition Overdue Report Run the over due report at: Requisi...

Workflow notifications are provided for modules in Calem including the work order module. This blog discusses the setup of work order notifications. The steps are applicable to other modules. Here is a use case for workflow notification: An organization would like one group of people to get workflow notifications when work orders are appr...