Clay's Blog

Field prompts are texts shown in creation or editing forms. They help users with populating fields with quality information. They are available in the coming release of Calem R2025d. The field prompts for the "Subject" and "Description" fields of work order form are provided out of the box (screenshot below).Field prompts are av...

New work order status permission reports are available in the coming release of Calem R2024f planned for December 2024. Work Order status permission can be managed by groups (see this blog). For example, MaintenanceStaff group cannot change a work order to the statuses listed in the screenshot below.Service Request status permission can be man...

Cloning a customization from one group to another is available in the coming release of Calem R2023d (August 2023). It may save time for admin users in keeping consistent customization across user roles (or groups). Here is a sample use case to demonstrate the feature. There are asset form layout changes (creation/new, edit and read) with new ...

This blog series covers the best practices for customers and integrators to maximize the benefits from Calem Enterprise. The first blog focuses on the multi-org options and administration of Calem. The series will use existing blogs when possible so one does not have to go to user manuals that require valid support accounts to access. 1. Multi...

License seat reporting has been improved in the coming release of R2023a: License seats export to Excel: Admin | Open | User Seat User report includes the "License" flag for users with a license assigned: Organization | Report | User ListingQuery on the "License" flag (set to 1) to show all users with license assigned.  Additional Re...

With the introduction of module home screens in Calem R21e, planned for October 2021, the modules can be docked at the top of the desktop in the web client.  The default menu for a module should be configured to the new home screen. The home screen is the default menu out of the box. A module may be customized wit...

Server processes are scheduled and executed in Calem on intervals without the need of manual intervention. For instance, work order generation process is executed in the wee hours in the morning every day while workflow email processes are executed every several minutes to send or read emails.  The following server processes are made...

Group tree has been added in R02e (October 2020). A group represents a role, a group of users, or a persona in Calem. You should use the group tree if there are many roles in your organization. The group tree shows the group hierarchy for you to visualize the the group structure. Menu path: Admin | Group TreeRight-click on a group&nb...

In the coming release of release R20d in August 2020, a feature is available to provision users in Calem based on SAML SSO. The feature allows an organization to centralize user management in its ID Provider. Calem provisions an authenticated user in Calem, or update the user settings accordingly. A user accesses CalemThe user is redirected to its ...

Dev processes help administrators do development and troubleshooting. They are available in the coming release of R20c in June 2020.  Menu path: Admin | Open | Dev ProcessesOther server processes: Admin | Open | Server Processes 1. Export Database Database export is a scheduled task performed daily in Calem Cloud Service. It allows a...

 Default object values are provided in the system files of Calem. Table definition in metadata (Calem_Home/server/metadata/table) Client configuration file (Calem_Home/client/conf/CmConf.custom.js)The default values are shown in screens when creating new objects. 1. Default by Data Design In the coming release R2019c (September 2019) admin can...